Delete your Winkly account

1. Open Winkly and go to your profile’s settings.
2. Choose “Delete account”. You can tell us why, if you like.
3. If you signed in with Apple, you’ll be asked to sign in with Apple once more to confirm.
4. Confirm. Your account is closed straight away.

Removing the app from your phone doesn’t delete your account.

If you can’t use the app, email [email protected] with the subject “Delete my account” and the email address of the Google or Apple account you sign in to Winkly with. If you used Apple’s “Hide My Email”, send the request from that Apple account’s email, or include your first name and roughly when you joined. We may ask you to confirm the request comes from you, and we’ll delete the account within 30 days.

Straight away

• Your profile is removed from Winkly. No one can find you, like you or message you.
• You’re signed out of every device, and your Google or Apple sign-in link and push notification registrations are deleted.

Within 30 days

• Your profile details, photos, verification photo, location, preferences, likes, passes and blocks are permanently deleted.

What we keep

• Messages you sent stay in the chats of the people you talked with, as part of their conversations.
• Reports and moderation records are kept to keep members safe and stop banned people from returning.
• Records the law requires us to keep.

You can sign up again later with the same Google or Apple account, but you’ll start with a new, empty profile. Read the Privacy policy for details.

Deleting your account doesn’t cancel a subscription bought through the App Store or Google Play. Cancel it in your store account settings first, so you aren’t charged again.